tcv66's Privacy Policy

Introduction

tcv66 is a safe and reliable online gaming platform for players in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure.

By using the tcv66.lat website, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services. For any questions, please contact our support team.

This Policy applies to everyone residing in Bangladesh who uses the tcv66 platform. We always strive to comply with applicable laws and regulations, and we use your information only for the purposes specified.

When creating an account and using services on the tcv66 platform, we may collect the following types of information:

1.1 Information You Provide Directly

When you register on our platform or manage your account, you provide the following information directly:

• Full name and username
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Payment information (details related to bKash, Nagad, Rocket, or bank accounts — for transaction processing only)
• Identity verification documents (where applicable)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Activity logs on the platform (login times, gameplay history, transaction records)
• Data obtained from cookies and similar tracking technologies
• Geographic location (at city or region level — not exact location)

1.3 Information Received from Third Parties

In some cases, we may receive information about you from payment processors or identity verification services. This information is used solely to ensure security and compliance.

tcv66 uses the information collected for the following purposes:

2.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, and bank transfer)
• Providing a personalized experience based on your preferences and gaming history
• Operating the customer support team and responding to your inquiries

2.2 Security and Fraud Prevention

• Monitoring suspicious activity to ensure account security
• Detecting and preventing unauthorized access and fraudulent transactions
• Verifying multiple accounts or banned accounts
• Maintaining the overall security integrity of the platform

2.3 Legal and Regulatory Compliance

• Enforcing age verification and responsible gaming policies
• Meeting anti-money laundering (AML) requirements
• Responding to legitimate requests from legal authorities

2.4 Platform Improvement

• Analyzing user behavior to improve the platform experience
• Identifying and resolving technical issues
• Using data analysis to develop new features and services

tcv66 never sells your personal information. However, information may be shared with third parties in specific circumstances:

3.1 Service Partners

Limited information may be shared with selected partners who assist in delivering our services — such as payment processors (providers of bKash, Nagad, and Rocket services), identity verification services, and technology infrastructure providers. These partners may only use the information for the specified purpose.

3.2 Legal Requirements

We may be required to disclose information pursuant to a court order, a legitimate request from an investigating authority, or applicable law. Before such disclosure, we will endeavor to notify you as far as possible, unless prohibited by law.

3.3 Business Changes

In the event of a business merger, acquisition, or sale, your information may be transferred. In such circumstances, we will provide advance notice, and the new entity will be required to maintain these same privacy standards.

3.4 What We Do Not Do

• Sell or rent your information to third-party marketers
• Use your information for any unrelated purpose without your consent
• Share sensitive information with international third parties without security safeguards

tcv66 uses cookies and similar technologies to operate the platform. Cookies are small text files stored on your device.

4.1 Types and Purposes of Cookies

• Essential Cookies: Essential for the platform to function properly — maintaining login sessions and storing security tokens. These cannot be disabled.
• Functional Cookies: Help remember your preferences — such as language selection or theme settings.
• Analytics Cookies: Used to understand platform usage patterns, which helps improve the service. These collect anonymous data.
• Security Cookies: Used to detect fraud and keep your account secure.

4.2 Cookie Controls

You can control or disable most cookies through your browser settings. However, please note that disabling certain cookies may limit the functionality of the platform.

tcv66 has adopted industry-standard technical and organizational measures to protect your information:

5.1 Technical Safeguards

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive data stored at rest (passwords, payment data) is kept in an encrypted format.
• Firewall and Intrusion Detection: Our systems are monitored around the clock.
• Regular Security Audits: Our systems undergo periodic security assessments.

5.2 Organizational Safeguards

• Access to data is restricted to authorized personnel only.
• All staff are trained on data protection policies.
• Third-party partners are vetted for security.
• A response plan is in place for any security incident.

5.3 Data Breach Response

If a data breach ever occurs, we will notify affected users as quickly as possible and take immediate steps to minimize harm. You also have a role in keeping your account secure — use a strong password and do not share it with anyone.

tcv66 retains your information only for as long as it is necessary:

6.1 Information for Active Accounts

All profile information, transaction history, and gameplay records are retained for as long as your account remains active. This information is essential for service delivery and account management.

6.2 After Account Closure

Even after an account is closed, we may retain certain information:

• Financial transaction records — for the period required for legal and regulatory compliance.
• Identity verification documents — in accordance with anti-money laundering legal requirements.
• Responsible gaming information — for the applicable period in cases of exclusions or self-exclusion.

6.3 Data Deletion

Once the specified retention period has ended, your information is securely deleted or anonymized. If you request the deletion of specific information, we will verify whether doing so conflicts with any legal obligation.

You have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable time.

7.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request a correction. Most information can be updated directly through account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing communications or non-essential analytics. It may not be possible to stop processing that is necessary for essential service operations.

7.5 How to Exercise Your Rights

To exercise any of the rights above, please contact our support team. We will respond to your request as quickly as possible after verifying your identity.

tcv66 is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is followed at registration. If we ever become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

Parents are requested — if you suspect your child is using this platform, please notify our support team immediately.

tcv66 may update this Privacy Policy from time to time. For any significant changes, we will:

• Post the updated date on this page.
• Send a notice to your registered email (for important changes).
• Display a visible notification on the platform.

If you continue using the platform after changes have been made, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.

This privacy policy is governed by applicable law. In the event of any dispute or claim, both parties will first attempt to resolve the matter through friendly discussion.

If any part of this policy is found to be invalid or unenforceable, the remaining parts will remain in full effect. If both English and Bengali versions of this policy exist, the Bengali version will take precedence.